Return Window
Returns and exchanges are accepted within 7 days of delivery.
Items must be unused, unworn, and in original packaging with tags intact.

Non-Returnable Items
Due to hygiene and safety reasons, the following items are not eligible for return:
– Earrings or ear studs
– Personalized or custom-made items
– Sale or discounted items

Exchange Policy
If the product is damaged, defective, or you received the wrong item, we will gladly offer an exchange.
To request an exchange, please email us at [your email] within 48 hours of receiving the product, with
pictures of the issue.

Refunds
Refunds will be initiated only if the product is damaged, and no replacement is available.
Refunds are processed within 5-7 business days of approval and will be credited to the original payment
method.
Shipping charges (if any) are non-refundable.

Return Process
1. Email us at [support@zaroshka.com] with your order number and reason for return.
2. Our team will approve the request and provide return instructions.
3. Pack the product securely and ship it to the address provided.
4. Once received and inspected, we will notify you of the approval or rejection.

Important Notes
– Return shipping charges are borne by the customer unless the product is defective or wrongly sent.
– We reserve the right to deny returns if the product does not meet our policy conditions.